2 Jobs in Solon, OH
Sensical Inc. is Hiring a Customer Service Assistant (FT) Near Solon, OH
- Customer Service Excellence: Serve as the primary point of contact for our clients, providing exceptional customer service throughout the estimation process. Address customer inquiries, concerns, and feedback promptly and courteously, ensuring their satisfaction at every step.
- Data Management: Maintain organized databases and records related to estimates, ensuring data accuracy and easy access for the estimation team.
- Communication Liaison: Work closely with various internal teams, such as sales, project management, and finance, to gather vital project details required for the estimation process.
- Follow-up and Relationship Building: Establish and maintain strong relationships with clients, keeping them informed of the estimation progress and following up to address any further inquiries or concerns.
- Administrative Support: Provide general administrative assistance to the estimation team, including data entry, file management, and scheduling.
- Estimation Support: Collaborate with our estimation team to assist in preparing accurate and comprehensive project estimates. Collect and organize data, conduct research, and compile essential information necessary for estimation purposes
- Previous Customer Service Experience: A minimum of 2 years of experience in a customer service role, demonstrating exceptional communication and problem-solving skills.
- Ability to problem solve, think clearly and logically.
- Strong Organizational Abilities: Highly organized, detail-oriented, and capable of managing multiple tasks to meet deadlines effectively.
- Must be proficient with Microsoft Office products including an above average understanding of Excel, Pivot tables
- Good mathematical ability, including good understanding of measurements.
- Adaptability: Ability to adapt to evolving situations and handle challenges with a positive attitude.
- Team Player: Strong team spirit and willingness to collaborate with colleagues across departments.
- Excellent Communication: Clear and professional written and verbal communication skills.
Job Summary
Full Time
$33k-42k (estimate)
08/19/2023
05/12/2024
sensical.com
SOLON, OH
50 - 100
Private
JOHN F HAAS
$10M - $50M
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The job skills required for Customer Service Assistant (FT) include Customer Service, Problem Solving, Microsoft Office, Data Entry, Verbal Communication, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Assistant (FT) positions, which can be used as a reference in future career path planning. As a Customer Service Assistant (FT), it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant (FT). You can explore the career advancement for a Customer Service Assistant (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
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Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
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Customer service assistants deal with customer questions, purchases and complaints.
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Organize and schedule customer orders to an appropriate department.
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Follow up with customers at a later date.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
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Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
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Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
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Ask for direct feedback from customers and colleagues in order to have a room for improvements.
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Step 3: View the best colleges and universities for Customer Service Assistant.
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